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Frequently Asked Questions

What is your return policy?

We strive for customer satisfaction. If there are any issues with your order, please contact us immediately, and we will work to resolve the matter to your satisfaction. For detailed information, refer to our returns and refund policy or get in touch with our customer service team.

SHIPPING INFORMATION

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How many days does It take to ship orders?

All orders require a 4-7 business days production time (may be longer during holidays).

Do you ship worldwide?

Yes. We provide a flat-rate shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

USA (MAINLAND)

Please allow 4-7 business days to process and 2-5 business days for delivery.

 

USA (HI, AK, PR, GUAM)

Please allow 4-7 business days to process and 5-10 business days for delivery.

 

CANADA

Please allow 4-7 business days to process and 7-10 business days for delivery.

 

INTERNATIONAL

Please allow 4-7 business days to process and 7-28 business days for delivery.

 

 

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 1-3 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping

What is the minimum I can order?

No Minimums! Whether you need 1 or 100,000 we can do it!

How long does shipping take?

How do I place an order?

Ordering with us is easy! You can contact us via email lxhats@gmail.com us , or visit our physical address at 5530 22nd Ave, Kenosha WI 53140, United States

How do I care for my clothing?

Provide care instructions for your clothing, including washing, drying, and ironing tips.

How do I track my order?

Explain your order tracking process, including where to find tracking information and how to use it.

Do you offer international shipping?

Specify whether you ship internationally and if so, to which countries.

Can I customize an item?

Indicate whether you offer customization services and if so, how customers can request customizations.

What is your size chart?

Size Chart

COTTON DAD HATS
Hat band: approximately 22"
Crown: approximately 3.5
Bill: 2.75"


PERFOMANCE ROPE HATS
Hat band: app 23"
Crown: app 3.75"


TRUCKER HATS
Hat band: 24"
Crown: 3.5"


TWO-TONE 5-PANEL HATS

Hat band: 23"
Crown: 3.5"

What payment methods do you accept?

List the payment methods you accept, such as credit cards, PayPal, or other options.

Can I request a sample before placing a large order?

Yes, we offer sample prints. Contact us to discuss your specific needs and request a sample to ensure the final product meets your expectations.

Eco-friendly approach

Our company cares for the planet — we use eco-friendly materials to protect the future of our Earth.

How do transfers hold up in the wash?

We have vigorously tested out transfers on a variety of garments.

Order fulfillment in as little as 24 hours!

In today's business world, time is money. With our express order fulfillment within 24 hours, you can stand out in the market and meet the demands of even the most discerning customers.